Returns and exchanges are accepted only at the time of delivery.

The courier will wait while you inspect your order. If you wish to return or exchange the item, it must be done immediately while the courier is present.

Once the courier leaves, the order is considered accepted and returns or exchanges will no longer be possible.

Please carefully inspect your order upon delivery.

Orders are delivered within 3–5 business days inside Egypt.

You will receive tracking details once your order has been dispatched.

Note: Delays may occur due to peak seasons.

We accept the following payment methods:

• Cash on Delivery (COD)
  
• Debit / Credit Cards (via secure checkout)
  

All payments are processed securely. No card information is stored on our servers.

For Cash on Delivery orders, payment must be made in full to the courier at the time of delivery.